Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
How to start a return
Email us at apprved.official@gmail.com with your order number. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Returns are sent to: 6910 NE 70th Street, Vancouver, Washington 98661, United States.
Who pays for return shipping
Customers are responsible for the cost of return shipping. If the item you received is incorrect, damaged, or defective, we cover return shipping and will send you a prepaid label.
Damages and issues
Please inspect your order on arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to get what you want is to return the item you have, and once the return is accepted, place a separate order for the new item.
Non-returnable items
Gift cards cannot be returned. Please get in touch if you have questions about a specific item.
Refunds
We will notify you once we have received and inspected your return and let you know whether the refund was approved. If approved, you will be refunded automatically on your original payment method within 10 business days. Please remember that it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at apprved.official@gmail.com.